Shipping Policy

We offer 1) Free shipping (3-5 days) 

2) Expedited shipping (2-4 days)

3) Global shipping = 5-10 days

  1. Local , Regional and National : Bluedart , Delhivery, Ekart, Amazon shipping
  2. Global shipping : DELHIVERY International,  ARAMEX, UPS, DHL and FEDEX 

Easy Returns

We offer 7 day return Window. Please contact Whatsapp : +91-6385262266 and collect the return link.

You may have to book the shipment through the link provided.

After generating return link, pickup executive will collect the product door step.

Return Shipping address

Autobahn Technologies Pvt Ltd
No.5, New Kasturi Garden, Sugunapuram west,
Milkal, Coimbatore – 641008
Ph: +91-6385262266
 
Post receipt, refund will be issued in 5-7 working days. Please note we’ll process the returns only in batches
 

Returns Policy (except Infotainment systems)

We offer a 7-day return window to ensure the customer satisfaction on selected products. Customer can generate a return online within the return window. The guidelines are as follows

  1. Return window for eligible products will be displayed at Product page. Consumables and Wear and Tear products like TPMS, Ceramic coating will not be eligible for returns.
  2. Full refund (back to source) if the item is defective (will be tested upon receipt by our team).
  3. Full refund* (back to source) if the customer is not satisfied with the performance. But returned item should be as good as New.
  4. Deductions in forward shipping cost and 2% transaction fees applies during the case of multiple returns and clearance sale products.
  5. Care should be taken during installation.  In case of major scratches/tampering, worn out paint, returns will not be processed and item will be sent back.
  6. Fake returns are not entertained. All products will be scanned before shipping. Any counterfeit, duplicate, returns of items bought from other market places will not be eligible for refund.
  7. Returns will not be accepted if any of warranty conditions are violated.

Warranty void in the following scenario and returns will not be accepted. They are as follows

  1. External damage of bulb.
  2. Connecting the bulb to the scooter or bikes with AC connection and fusing it.
  3. Connecting the bulb to 100/90 headlight relay will damage the LED circuit immediately.

Order Policy for Infotainment systems

  • Returns are not applicable for infotainment systems after installation due to tampering.
  • We neither sell nor accept used and installed items. The wires, antenna, GPS parts and the infotainment base will be subject to tampering and minor scratches during instalation. So returns will not accepted in any case.
  • For Instalation from the client’s end : We will not accept any returns incase if you install any other system purchashed from the dealer or the installer.
  • Incase of any software issues, we’ll rectify by providing continous support and resolution through our customer support channel. Customers are requested to cooperate during the software update.
  • If you install additonal CANBUS, the CANBUS may overwrite important files in the infotainment. In such case, reach to our support and we’ll provide a fresh firmware and ensure proper functioning of the system. 
  • CANBUS malfunction can never be a reason to complain about the infotainment and the CANBUS box is an additional accessory with software capable of altering the infotainment firmware.
  • Incase of major defects, we’ll pickup the item, repair and rectify the issues and send it to the customer.

Genuine Products

We are committed to sell only genuine products to customers on autobahntechnologies.com .

Order cancellation Policy

The customers can cancel the order anytime before delivery. After cancellation request, we’ll issue refund the settled amount back to the source.

Secure Payments and Safe Ordering

Privacy Autobahntechnologies.com understands that you care about how information about you is used and shared; and we appreciate your trust in us to do that carefully and sensibly. Your privacy is important to us and we work to keep your information secure.How Secure Is Information About Me?We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts your information, in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on “Information Technology-Security Techniques- Information Security Management System-Requirements”.We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. As per our security procedures, we may occasionally request proof of identity before we disclose personal information to you.It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign out when you finish using a shared computer. Learn more about our Privacy Policy. Security Autobahn Technologies assures you that your information is completely protected and that your purchases are safe. Our secure-server software encrypts all your personal information including credit or debit card number, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.